Privacy Policy

 

1      About us

 

1.1        UK Service Hub is a trading name of Alishi Limited (Company) which has been in existence since 2010. Ukservicehub.co.uk (Website) is owned and operated by the Company registered in England under company number 07424764 with registered office at 253 Alcester Road South, Birmingham B14 6DT.

1.2        In accordance with the Data Protection Act 1998, Alishi Limited is registered as a data controller with the Information Commissioner's office under registration number ZA038135.

1.3        The Company is committed to protecting your privacy as set out in this privacy policy (Policy). The Policy sets out the basis on which the Company will use personal information provided by you.

1.4        Any changes to the Policy will be posted on the Website by updating this Policy document.

1.5        In this Policy, both the users (Users) and providers (Providers) of the services are construed as members (Members)

1.6        If you have any questions or comments about the Policy, please contact the Company on info@ukservicehub.co.uk.

 

2      Information collected about you

 

2.1        By providing personal information about yourself to the Company, through the Website or otherwise, you agree to the use of your personal information by the Company in accordance with this Policy.

2.2        Whilst the Company will do its best to protect your personal information and prevent unauthorised access to it, the nature of internet traffic means that such security cannot be guaranteed by the Company.  

2.3        You may provide personal information at the time of registering with the Website, uploading personal profiles or feedback, logging in, Company research surveys, or during any other use of the Website. This information may include personal details such as name, postal address, email, phone number, computer details such as IP address and browser type, and login details such as username and password.

2.4        The Website may also collect information about the way you use internet in order to enhance your experience of the Website (for example by remembering who you are and customising your preferences accordingly). This information is collected by ‘Cookies’[1] (files) which are commonly used by most websites. You can use your browser settings to disable the Cookies. However, you should note that, by disabling the Cookies, you may not be able to fully utilise the functionality of the Website. In any event, information from Cookies does not identify an individual and the Website does not link such information to that provided during registration.

2.5        A Provider’s personal information such as contact details and personal profile will be made available on the Website for use by the Users and hence will be in the public domain.

2.6        Subject to paragraph 2.2 above, Users’ or Providers’ personal information such as passwords will not be in the public domain.

 

3      Use of your information

 

3.1        The main use of the personal information is to put Users and Providers of services in contact with each other. This is a core aspect of the service provided by the Website.

3.2        Your personal information may also be used for improving the Website service and notifying you of any changes to the Website service. This may require transfer, storage and processing of your information outside of the United Kingdom.

3.3        Your personal information may be disclosed to third parties such as payment processing organisations (e.g. PayPal), data processing and research companies, debt collection agencies, credit rating organisations, and law enforcement bodies.

3.4        If the Company buys another business or sells some parts of its business, your personal information may be disclosed to the prospective buyer or seller, and/or transferred to such business as the case maybe.  

3.5        The Company will retain your personal information while you are a Member and after you have left. This information will be retained for as long as is necessary to meet any legal obligations and for use as outlined above. 

4      Your rights

 

4.1        Under the Data Protection Act 1998, you have the right to access information that the Company holds about you. Should you request such information, there may be an administration charge to provide such information to you.

4.2        The Company will always try its best to resolve any data privacy issues that you may have. You have the right to refer any data privacy issue to the Information Commissioner's Office at any time.

 

[1] Cookies should be prompted by a pop-up window on the Website